When sending a package through Japan's official mail company, Japan Post, users often have questions about the whereabouts of their shipment and why the information may not be updated promptly. In this blog, we will demystify the Japan Post tracking system and guide you through its intricacies.
Finding YOUR Tracking Number
After sending a package, Japan Post issues a tracking code or number, allowing users to monitor the package's location in real-time. You can locate this number in the confirmation email sent once the package is shipped or within your account's shipping information.
Accessing the Tracking Service
Armed with the tracking number, you can conveniently check your package's delivery status online. Visit the Japan Post Co., Ltd. international mail tracking page.
Understanding Shipping Information
Now, let's delve into the detailed shipping information provided by Japan Post's tracking system.
Tracking Page Overview
- Guide Number: This is your tracking number, essential for any communication regarding your shipment.
- Shipping Type: Indicates the selected shipping service for your package.
- Additional Services: Displays any additional services chosen for the package.
- Posting/Collection: Confirms that Japan Post has received your package.Posting/Collection until Arrival at outward office of exchange Approximately 1 day.
- Arrival at Outward Office of Exchange: Marks the arrival of your package at the external exchange office in Japan, indicating it will be sent on the next plane.Arrival at outward office until Dispatch from Outward Office of Exchange Approximately 1 day.
- Dispatch from Outward Office of Exchange: Signals the departure of your package from the external exchange office, being shipped by plane to your country.Dispatch from Outward Office of Exchange until Arrival at Inward Office of Exchange Approximately 2-4 days.
- Arrival at Inward Office of Exchange: Indicates that your package has arrived in your country and been registered by the internal exchange office.
- Item Presented to Import Customs: Marks the step after arrival, where the package is presented to importing customs. The duration of this step varies based on your country's customs procedures.Item Presented to Import Customs until Processing at Delivery Post Office Approximately 4-6 days.
- Processing at Delivery Post Office: Signifies that your local post office is organizing the delivery, with the time depending on the speed of mail in your country.Processing at Delivery Post Office until Final Delivery Approximately 1 day.
- Final Delivery: Celebrates the successful arrival of your package.
Contact Information
In case you encounter issues or have inquiries, here are the contact numbers for post offices in select countries:
- United States: +1 800 222 1811
- Canada: +1 416 979 3033
- England: 03457 740 740
Keep an eye on your tracking updates, especially during customs processing, and be responsive to any communication from customs or the post office. Your package's final delivery is the much-awaited culmination of the tracking journey.
